A bit about me and what I do...
From my workshop in Inverness, Scotland, I hand make bespoke lampshades, cushions and other interior soft furnishings. Some of my business is carried out online but I also have lots of local customers and a few lampshades and bits and pieces on display and for sale in Magpie Wool and Craft on Old Edinburgh Road, Inverness.
In addition to lampshades, soft furnishings and interiors, I offer classes and workshops in various crafts such as crochet, knitting, needle felting and lampshade making.
I use a range of different fabrics and materials to make my interior soft furnishing items including Harris Tweed, cottons and velvet. I can customise lampshades, cushions, curtains, blinds and window dressings to suit my clients' requirements and to compliment their decor and do welcome commissions.
Lampshades are available in a variety of shapes and sizes from 15cm up to 1m in diameter and in a variety of shapes, though the shape of the shade may restrict the size but this can be discussed at our consultation.
Customer care is a vital part of my business and my customers are the most important part of it. Without you I wouldn’t have a business… right? I will do my utmost to ensure that anyone making a purchase from Lucy Wagtail are delighted with every aspect of their purchase so that they will hopefully will come back another time and tell all their friends to too!
I’m really humbled by the praise, comments and feedback that I’ve received from my customers and it’s comments like these that let me know that I’m on the right (curtain?) track!
Here are a few recent reviews…
“I love everything about this shade. When lit it gives a gentle mellow colour to the room. The texture of the shade compliments the image depicted. An enjoyable transaction, I was well informed at every stage. It arrived well packed.”
“I have just received the most BEAUTIFUL lampshade from Lucy Wagtail – a hot pink tapered shade for a very large bottle lamp…. Excellent customer service too – ensuring the shape and size were exactly right – faultless service and superb attention to detail. Wonderful result. Thank you!”
I am just writing to say how thrilled I am with my lampshades.
I had searched everywhere for the right colour, shape and size of shade for my bedside lampstands with no luck.
How lucky I was to find you! The service I received was so personal and efficient.
My shades arrived so quickly once you received the fabric and they really are perfect!
Thank you so, so much, I love them!! ”
… and following the safe arrival of a Love Gin bottle lamp in Auckland, New Zealand, my customer sent me this lovely message…
“I am so chuffed that you made this transaction so easy.. she absolutely loves it…as I said when they were over she had a Love Gin (after trying a few.this was her fav)..and she loves Harris Tweed), I never know what to buy her..so special 50th with 2 of her favourite things and you made it happen…thankyou x”